Scope of this policy
This Privacy Policy explains information handling associated with the Decatur Hydro Jetting Connect website and its call connections. It applies to this website's pages and links. A service provider, telephone carrier, hosting service, or external website may have its own privacy practices. When arranging an appointment, ask the business handling your call how it uses information you supply.
You can read the drain-cleaning guides without creating an account or completing a website form. The current website does not offer a customer login, newsletter signup, online checkout, or file-upload feature. For service preparation, see the contact page. This policy will be updated if the site's features or information practices change.
Information associated with browsing
When a page is requested, hosting and network services may process technical information such as an IP address, requested URL, browser type, device information, request time, and security or error details. This information supports page delivery, troubleshooting, and protection against misuse. Hosting infrastructure can maintain its own logs according to the service's settings and retention practices.
The site's own JavaScript provides navigation and display behavior. It does not contain an advertising pixel, customer-profile system, analytics tracker, or a script that saves personal information in browser storage. Hosting services may still use infrastructure features associated with security, and your browser or device may keep its own browsing history and cached files.
Fonts, external resources, and links
The site requests the Sora and Inter typefaces from Google Fonts. Loading those resources sends a request to Google's servers, which may receive technical request information. Google's information practices are described in its Privacy Policy. Website images and other local assets are served from the site's hosting infrastructure.
Some guides link to municipal information, utility resources, and other relevant external pages. Following an external link takes you to a service governed by its own policies. Review that service's information practices before submitting personal information. The Terms of Use explain the distinction between this site's general guidance and another business's services.
Information associated with calls
Selecting a call link asks your device or telephone application to dial 256-687-0987. Your telephone carrier and the receiving telephone service may process your number, call time, duration, and connection details. A service inquiry may also involve information you choose to provide, such as your name, callback number, property address, affected drains, appointment preferences, and service history.
Provide only information relevant to the inquiry. Payment details should be handled directly through the business's agreed payment process, rather than sent through an unrelated website or unsolicited message. Ask the business receiving the call about any call recording, information sharing, or retention practice relevant to that conversation. This website does not represent that all businesses receiving service inquiries use identical systems or policies.
Service connections and information use
The website helps customers connect with independent service providers. Information supplied during a service conversation may be used by the receiving business to evaluate coverage, understand the job, arrange an appointment, prepare an estimate, and communicate about agreed work. That business controls its own service records and privacy practices. Read how appointments are arranged for the service relationship.
Connections may involve referral compensation. This describes a commercial arrangement and does not mean the website's page code sells a browser profile or runs an advertising tracker. Ask the receiving business who is handling the inquiry and what information is being passed along before providing details you are not comfortable sharing.
Requests and updates
For a question about website information practices, call 256-687-0987 and identify the request as a website privacy inquiry rather than a plumbing appointment. For information held by a service provider, contact that business directly using the details on its estimate or invoice. Available access, correction, deletion, and other rights depend on the relevant law and the organization holding the information.
This site is intended for adults arranging property services, rather than children submitting personal information. If information concerning a child has been supplied in error, raise the concern with the organization that received it. Changes to this policy will appear on this page with an updated effective date. The effective date of this version is September 30, 2026.